Terms and Conditions

GENERAL TERMS AND CONDITIONS

BASIC INFORMATION ON THE SELLER

Name: MARJAN VOĆE d.o.o. za trgovinu, ugostiteljstvo i usluge

Short name: MARJAN VOĆE d.o.o.

Headquarters: Kozari 8a, 10000 Zagreb

Office address: Trnošćica 10, 10370 Dugo Selo

The company entered into the Court Registry of the Commercial Court in Zagreb under registry insert 1-25802

Commercial bank and account number: OTP banka d.d. Hrvatska, Domovinskog rata 61, Split, IBAN: HR1924070001100484693

Personal identification number (OIB): 10152071100

Company registration number (MBS): 080303494

Company Member: Ilija Martić

Authorized Representatives: Marijo Martić

Phone number: +3851 6473 924

E-mail address: webshop@marjan-voce.hr

 

The consumer, with the status of buyer, concludes a sales contract with MARJAN VOĆE d.o.o. za trgovinu, ugostiteljstvo i usluge, Kozari 8a, 10000 Zagreb (hereinafter: MARJAN VOĆE d.o.o.) with the status of seller.

The legal persons, as buyers, are subject to the Civil Obligations Act (Zakon o obveznim odnosima) and the Electronic Commerce Act (Zakon o elektroničkoj trgovini), so the Consumer Protection Act (Zakon o zaštiti potrošača) does not apply. These General Terms and Conditions are applicable to legal persons in the section relating to the main characteristics of the products, contract conclusion procedure, price, payment and delivery methods, description of the delivery method and costs and general information. The seller may, at its own discretion, grant the legal persons the rights of the buyer as a consumer in any specific case.

User is a person using website www.marjan-voce.com/hr, including any buyer and visitor of the website www.marjan-voce.com/hr.

Making a sales contract through the website www.marjan-voce.com/hr is regulated in accordance with legal provisions, particularly considering the principles and provisions of EU directives and regulations. The conclusion of a sales contract through the website www.marjan-voce.com/hr is a distance contract.

These General Terms and Conditions also represent a pre-contractual information for the sales contract where the buyer is a consumer, meaning any natural person who is concluding a contract or acting outside their trade, business, craft or profession, and if the contract is being concluded between the seller and the consumer under an organized distance sales or service provision scheme, with the exclusive use of one or more means of distance communication until the conclusion and for the conclusion of contract.

The means of distance communication are all means that can be used for distance contracting without the concurrent physical presence of the seller and the buyer, such as the Internet and e-mail.

The agreement is concluded when the seller receives the buyer’s statement about accepting the sellers offer. The seller can terminate the sales contract if the buyer does not pay the purchase price, and the seller is not obligated to deliver the product until the moment of the receipt of the purchase price, except in cases where the buyer chooses to use cash-on-delivery method. If the buyer, for any reason, does not take over the shipment and it therefore returns to the seller, the seller will not repeat the delivery.

The content of the website www.marjan-voce.com/hr is available in Croatian and English.

The official language for the sale contract conclusion is Croatian.

 

MAIN CHARACTERISTICS OF THE PRODUCTS

The buyer is introduced to the main characteristics of the products at the website www.marjan-voce.com/hr.

MARJAN VOĆE d.o.o. reserves the right to modify information, including product prices and special offers on the website without prior notice.

Product images shall be accompanied by the descriptions of the main characteristics of the product and their prices including VAT.

The prices, terms of payment and special offers are valid exclusively at the time of an order and/or payment.

 

CONTRACT CONCLUSION PROCEDURE

The purchase is performed on the MARJAN VOĆE d.o.o. website, www.marjan-voce.com/hr by filling out a provided form. The buyer is required to enter all the requested information in the form. The purchase can be made only with the buyer's confirmation that they have read, understood and consented to the General Terms and Conditions and that the buyer is aware that this constitutes an order with obligation to pay. The purchase is possible 24 hours a day, 7 days a week. MARJAN VOĆE d.o.o. is not responsible for the expenses incurred in relation to the use of computer equipment and telecommunication services to access the service. The buyer will receive order confirmation (meaning e-mail which contains buyers’ statement of accepting the offer) and package delivery notification by e-mail.

In case that MARJAN VOĆE d.o.o. is for any reason unable to deliver any ordered products, an employee of MARJAN VOĆE d.o.o. will contact the buyer by phone or e-mail with the purpose of making arrangements about delivery of a replacement product, optional cancelation of the ordered product or sales contract termination.

 

Product purchase on the behalf of a minor or a person deprived of legal capacity (completely or partially), can be performed only by their legal representatives.

A purchase is performed by ordering available products selected by the buyer, based on the photograph and a basic description. The photographs are illustrative and may not always correspond to the available products in every detail. The purchase is performed in a few simple steps in the comfort of the buyer’s home, from anywhere in the world.

  1. Product searches can be conducted according to different criteria. Entering a certain term in the “Search” field will result in showing products related to the entered term. The buyer can choose a certain product that he/she is interested in and read the product description available in order to independently decide whether the product meets his/her needs. The buyer chooses the products from the product catalogue of MARJAN VOĆE d.o.o. which is arranged by types of products.

 

  1. Product order is placed electronically. By clicking the “Add to Cart” icon the selected product is added to the cart. The product is neither reserved, ordered nor purchased by adding it to the cart alone. The buyer can continue to add products by clicking on new product category or review the cart content by clicking on "View Cart“ or finish the product selection process by clicking on "Order". When the product selection process is concluded by clicking on the "Order" button, the buyer will be redirected to a page on which the following information’s must be entered to complete the order: name, surname, address, zip code, city, country, telephone number (mobile optional), e-mail, notes and special requests (optional) payment method, how did he found about the web store and the products (optional). Purchase process can’t be continued without checking the “I agree with the General Terms and Conditions” box and by which the buyer confirms that he read, understood and agrees with these General Terms and Conditions. If he chooses to, buyer can give consent for receiving newsletter through e-mail by clicking on the box “I wish to receive newsletter and hereby consent to receiving marketing information’s from Marjan voće about new products by e-mail.” Buyer, who is a member of the loyalty program, as well as buyer who uses gift certificates, can enter a six-digit code for discount in the foreseen place, which is on the order beneath the product and above the total amount of the order. If the buyer agrees with buying the products which are in the Cart, he can click on the “Order” icon. After you choose option “Order”, if you chose payment by credit card a pop-up window for entering the credit card information’s will opened. The buyer can cancel the purchase by clicking “Cancel” or confirm the order by clicking “Pay”.

 

  1. After the buyer makes the purchase, the seller will send General Terms and Conditions together with the order confirmation and order number to the buyer by which the seller confirms that the order is received and in processing.

 

  1. The seller will send to the buyer’s e-mail the confirmation of contracted sale contract together with the confirmation that the package was sent.

 

  1. If the buyer does not receive the products ordered and paid for in the contracted deadline, he is obligated to inform MARJAN VOĆE d.o.o. about this by e-mail on address webshop@marjan-voce.hr.

 

  1. If the buyer did not receive the purchase confirmation via e-mail, he is obligated to inform the seller about this by e-mail on webshop@marjan-voce.hr or by calling +3851 275 2835 on working days from 7 a.m. – 3 p.m.

 

  1. In case that MARJAN VOĆE d.o.o., for whatever the reason, is not able to deliver some of the products ordered, the buyer will be contacted via phone or e-mail by an employee of MARJAN VOĆE d.o.o., with the purpose of reaching an agreement about the delivery of a replacement product or the product order cancellation or the sale contract termination.

 

  1. In case of problems or confusion during the ordering process, the buyer can contact MARJAN VOĆE d.o.o. by e-mail on webshop@marjan-voce.hr or by calling +3851 275 2835 on working days from 7 a.m. – 3 p.m.

 

PRODUCT PRICES, METHODS OF PAYMENT AND PRODUCT DELIVERY

The buyer is obligated to pay the product ordered by one of the following payment methods:

  • Credit or debit card – direct Internet payment, by using the card payment service: American Express, MasterCard, Maestro, Visa and Diners.

Buyer with the address in Republic of Croatia can, besides credit or debit card payments, use one of the additional payment methods:

  • cash-on-delivery (on receipt) – the customer can pay in cash to the deliverer at the moment of delivery to their address. Payment can be made in cash exclusively, i.e. it is not possible to pay on point of delivery with a credit card.

The product will be delivered to the buyer with the address in the Republic of Croatia within 1-3 working days (Saturdays, Sundays, and holidays excluded) if the sales contract is concluded until 12 a.m. (except islands and Dubrovnik area where delivery schedule can differ) and to the buyer with the address in other member states of the European Union within 7 working days (Saturdays, Sundays, and holidays excluded). If MARJAN VOĆE d.o.o. in the moment of concluding the sales contract does not have the product available in the warehouse, the fore mentioned delivery deadlines do not apply.

The contracted purchase price includes all taxes and duties and is expressed in Croatian kuna. We stipulate that the payment currency in the Republic of Croatia is Croatian kuna and the buyer pays for the currency conversion costs.

 

DESCRIPTION OF THE METHOD OF PRODUCT DELIVERY

MARJAN VOĆE d.o.o. delivers the order within the deadlines mentioned under “PRODUCT PRICES, METHODS OF PAYMENT AND PRODUCT DELIVERY” section. Product delivery is carried out by General Logistics Systems Croatia d.o.o., Varaždinska 116, 10360 Popovec.

MARJAN VOĆE d.o.o. checks the good condition of the ordered product before every delivery.

 

DELIVERY COSTS

If the amount of the order is 299,00 kn or less, costs of delivery are paid by the buyer in full and if the amount of the order is higher than 299,00 kn, the seller bears the costs of delivery.

The purchase amount of the gift certificate is for the buyer included in the total amount of purchase order, while for the user the amount of gift certificate is treated as 0,00 kuna spent.

MARJAN VOĆE d.o.o. delivers within the Republic of Croatia and European Union.

Buyers are obligated to accept the package and check the package content in front of the deliverer, in order to avoid subsequent claims regarding possible shipment damages during the shipping.

In case that MARJAN VOĆE d.o.o. is unable to deliver the ordered product, it will inform the buyer. The buyer can cancel the order or wait until the product becomes available again. If MARJAN VOĆE d.o.o. is not able to deliver the product within the agreed term of delivery, it will inform the buyer about this and the buyer shall allow a reasonable additional term for fulfilling the sales contract.

If the buyer does not accept or refuses to accept the product without a valid reason, MARJAN VOĆE d.o.o. retains the right for compensation of costs incurred for manipulation, shipment, and other possible costs.

 

GENERAL INFORMATION

Users, i.e. buyers are obligated to become acquainted with the General Terms and Conditions of the website www.marjan-voce.com/hr (hereinafter: the website) owned by MARJAN VOĆE d.o.o. before they start using it. If they have any questions or doubts regarding to these General Terms and Conditions, they can contact the e-mail address webshop@marjan-voce.hr.

By accessing the website or using any of its content, the user accepts the General Terms and Conditions of the website www.marjan-voce.com/hr, as well as any other regulations and terms of usage of the above-mentioned website and the services which are provided through it. The users agree to use the website in a manner that is not harmful to its authors or third parties and accept all risks arising from use of the website and services. If the user disagrees with the above rules, the user is required to stop using the website and the services provided through the website.

The website content is protected by copyright law. The content may only be modified, borrowed, sold or distributed upon a prior written permission from MARJAN VOĆE d.o.o.

MARJAN VOĆE d.o.o. enables the use of the website in the best possible manner. This includes: monitoring server functioning, expanding the capacity according to the number of users, user support and repair of any errors and issues in operation of the system. MARJAN VOĆE d.o.o. does not hold responsibility for potential problems in the functioning of the website and the services. MARJAN VOĆE d.o.o. cannot guarantee uninterrupted and error-free use of the website. The user agrees that the access to the website may sometimes be interrupted or temporarily unavailable.

Users use the website at their own responsibility. MARJAN VOĆE d.o.o. is not liable in any way for any damages incurred to the user during the use of website www.marjan-voce.com/hr. Authors and other natural or legal persons involved in the creation, production and distribution of website www.marjan-voce.com/hr are not liable for any damages incurred as a result of the use or inability to use of the website.

MARJAN VOĆE d.o.o. retains the right to deny the users access to website www.marjan-voce.com/hr if it finds out that it is being used inappropriately. MARJAN VOĆE d.o.o. retains the right to deny access to www.marjan-voce.com/hr website to anyone on the grounds of its own assessment. The user undertakes to use www.marjan-voce.com/hr website in a manner that does not compromise resources and services as a whole. Inappropriate use of www.marjan-voce.com/hr website is forbidden and results in termination of the right to access the website.

MARJAN VOĆE d.o.o. retains the right to modify and amend the General Terms and Conditions at any moment. Modifications take effect on the day of publication at www.marjan-voce.com/hr website. Continuing to access the website or using any part of its content is considered as consent to the amended General Terms and Conditions. MARJAN VOĆE d.o.o. recommends periodic verification of the General Terms and Conditions to become acquainted with any amendments.

MARJAN VOĆE d.o.o. retains the right to amend, modify or terminate any part of its business activities at any moment and without prior notification, which includes the website and any of its sections, support, subpages or services it provides. The above right includes, but is not limited to, changing the time period of content accessibility, the accessibility of new information, mode of transfer as well as the right to access or use the website.

Users are obligated to use the website in accordance with the applicable regulations and general moral and ethical principles. MARJAN VOĆE d.o.o. holds the right to control the website content at any time in order to enforce compliance with the General Terms and Conditions and applicable regulations. Any amendments to the General Terms and Conditions are valid immediately upon their publication at www.marjan-voce.com/hr website.

 

LACK OF CONFORMITY

MARJAN VOĆE d.o.o. (hereinafter: the seller) is responsible for lack of conformity of products up to the moment of transfer of risks to the buyer (the moment of handing items over to the buyer or any third person designated by the buyer, not including the transport service provider), regardless of whether lack of conformity was known to the buyer or not. Moreover, the seller is responsible for lack of conformity that arose after transfer of risk to the buyer if it is a consequence of pre-existing causes. It is assumed that the lack of conformity that arose within six months after the transfer of risk to the buyer existed at the time of risk transfer, unless the seller proves otherwise, or the contrary derives from the nature of the item or the nature of the lack of conformity. The lack of conformity exists:

  1. if the item does not have features required for its regular use or operation,
  2. if the item does not have features necessary for a specific use that the buyer purchased it for and this fact was known to the seller or it had to be known to the seller,
  3. if the item does not have features and qualities that are explicitly or implicitly contracted or regulated,
  4. if the seller delivered an item that is not equal to a sample or model, except in cases when sample or model were presented for informative purposes only,
  5. if the item does not possess features that otherwise exist in other items of the same kind and which the buyer could reasonably expect to be present, in accordance with the nature of the item, especially taking into account all public statements given by the seller, the manufacturer and their representatives about the item’s features (advertisements, item labelling, etc.).

The consumer must notify the seller about lack of conformity within the period of two months from the day on which he detected such lack of conformity, and within two years after the risk transfer to the customer at the latest.

When, upon the receipt of an item by the buyer, it turns out that the item has a lack of conformity that could not have been discovered by usual inspection at the time of delivery, the buyer is obligated, under threat of loss of his rights, to inform the seller of the lack of conformity within a period of two months from the day on which he detected lack of conformity. The seller is not liable for lack of conformity that arose more than two years after the item delivery. The rights of the buyer who informed the seller in a timely manner about the existence of lack of conformity expires after two years, starting from the day when such notification was sent to the seller, except in cases when the buyer was prevented from exercising the right because of the seller's fraud.

When the existence of a lack of conformity is established, the seller may have one of the following obligations, in accordance with the Civil Obligations Act (Zakon o obveznim odnosima):

  1. bring the product into conformity;
  2. replacement;
  3. reduction of the price;
  4. termination of the contract.

Rights arising out of any lack of conformity are regulated by the Civil Obligations Act (Zakon o obveznim odnosima).

In the cases where the buyer is a legal person, the regulations of lack of conformity from the Civil Obligations Act (Zakon o obveznim odnosima) apply, especially in parts where the lack of conformity is regulated differently for legal persons, compared to these General Terms and Conditions. In these cases, the Civil Obligations Act (Zakon o obveznim odnosima) applies.

 

RIGHT OF WITHDRAWAL

The consumer can withdraw from a contract within 14 days without giving reasons, in accordance with the Consumer Protection Act (Zakon o zaštiti potrošača).

The 14 days term starts with the day when the product was delivered into the possession of the consumer, or a third person designated by the consumer, except the delivery service.

If the consumer orders multiple pieces of a product that needs to be delivered separately, i. e. if the goods in case must be delivered in more than one piece or more than one shipment, the 14 days term starts with the day when the first such piece or the first shipment of the product was delivered to the consumer, or a third person designated by the consumer, except the delivery service.

If regular delivery within a certain time frame is contracted, the 14 days term starts with the day when the first piece or first shipment of the product was handed over to the consumer, or a third person designated by the consumer, except the delivery service.

In case that the consumer was not notified about right of withdrawal, the right of the consumer to unilaterally terminate the contract expires 12 months after the 14 days term expiration.

In case that the seller notified the consumer about the right of withdrawal within 12 months, the right to unilaterally terminate the contract expires 14 days after the date when the consumer received such notification.

In order to execute the right of withdrawal, the consumer must inform the seller about his decision to unilaterally terminate the contract before the term of 14 days expires, and with an unambiguous statement sent by mail to MARJAN VOĆE d.o.o., Trnošćica 10, 10370 Dugo Selo, or by e-mail to webshop@marjan-voce.hr, where the consumer must state his name and surname, address, telephone number or e-mail address and the consumer can, according to his choice, use the model withdrawal form which is provided below. The model withdrawal form can also be filled and sent online by clicking on ------(link). The confirmation of receipt of the withdrawal statement by the Seller will be sent to the consumer by e-mail without delay. In case of contract termination, each party shall return to other party everything that it received based on the contract. Except in cases when the Seller offers to personally take over the goods that the buyer wants to return, the Seller shall make the price refund only after such goods are actually returned, or when the buyer provides proof that the goods were sent back to the Seller, in case that the Seller was notified about it before the goods were delivered. The Seller has no obligation to refund additional costs that result from the buyer’s explicit choice of the means of delivery, different from the least expensive means of standard delivery offered by the Seller. The Seller must perform the refund using the same means of payment used by the consumer, except in cases where the consumer explicitly agrees to some other means of payment, provided that the consumer would not be obligated to pay for any other costs incurred because of such a refund.

Except in case when the Seller offers to take over the goods that the consumer wants to return in person, the consumer must return the goods without delay and no later than 14 days from the date when they informed the Seller about their decision to terminate the contract.

It is considered that the consumer fulfilled their obligation regarding the timely return of goods when they send or hand over the delivered goods to the Seller, or a person designated by the Seller to receive the goods.

All direct costs of product return are to be borne by MARJAN VOĆE d.o.o. in cases where the product return is justified because of the lack of conformity and the buyer requested the contract termination. In every other case, the consumer is obligated to bear the expenses of product return. The consumer is liable for any diminished value of the goods which resulted from usage, except such usage that was necessary to determine the product’s nature, characteristics and functionality.

In order for the consumer to determine the nature, characteristics and functionality of the goods, they can handle and inspect the goods exclusively in a way that is usual when purchasing goods on the Seller’s premises. The buyer cannot eat, use, open the original packaging nor perform any other activity that is not allowed to undertake on the Seller’s premises as well as those that reduce the value of the goods for the goods that the buyer wants to return within 14 days.

During the period when the consumer has the right of withdrawal, they must keep the goods with due care, and must behave as a particularly careful and conscientious person. In the case that the value of the product is reduced as the result of product use, the Seller will be compensated from the amount of the payment received in the proportion of the impairment of the goods, according to the Seller’s own estimate, taking into account objective criteria in each individual case.

In order to simplify the writing of the written contract termination for the consumer, a model withdrawal form is provided below that the consumer can fill and mail to the Sellers mailing address, MARJAN VOĆE d.o.o., Trnošćica 10, 10 370 Dugo Selo, or e-mail to webshop@marjan-voce.hr. The consumer can also exercise the right of withdrawal by clicking on the link provided above.

The right of withdrawal does not exist in cases when the subject of the contract are sealed goods that, because of health or sanitary reasons, are not suitable for return if they have been unsealed upon delivery.

When the buyer is a legal entity, this section of the General Terms and Conditions, with the title "Right of withdrawal", does not apply. For legal entities, the provisions of the Civil Obligations Act (Zakon o obveznim odnosima) and Electronic Commerce Act (Zakon o elektroničkoj trgovini) are in force.

 

NOTIFICATION ABOUT A WRITTEN CONSUMER COMPLAINT SUBMISSION

According to the provisions of Article 10 of the Consumer Protection Act, the consumer can submit complaints by mail to MARJAN VOĆE d.o.o., Trnošćica 10, 10 370 Dugo Selo, or by e-mail to reklamacije@marjan-voce.hr, or personally at the seller’s business premises at MARJAN VOĆE d.o.o., Trnošćica 10, 10 370 Dugo Selo.

In order for MARJAN VOĆE d.o.o. to reply to the consumer’s complaint not submitted by e-mail, the consumers are requested to indicate correct information on the consumer’s name, surname and address for delivery of the reply. By law, MARJAN VOĆE d.o.o. is obligated to reply to any customer complaint in written form within 15 days from the day of the receipt of the complaint.

In the case of any disputes, MARJAN VOĆE d.o.o. and the consumer shall resolve the conflict peacefully, but if that is impossible, the court which regarding the subject matter and place with the application of Croatian law is competent. Disputes may be settled before The Court of Honor of Croatian Chamber of Economy or other mediation centers.

Consumer disputes may be resolved via the ODR platform of the European Commission https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HR.

If the consumer accepts the General Terms and Conditions, he also accepts all other terms and conditions indicated at www.marjan-voce.com/hr, as well as any other provisions indicated at the website. If the consumer does not agree with any sections of the pre-contractual information or of the General Terms and Conditions, he is requested not to use www.marjan-voce.com/hr website nor to conclude any sales contract.

MARJAN VOĆE d.o.o. retains the right to modify these General Terms and Conditions and other regulations without prior notice. These General Terms and Conditions are in accordance with the law of the Republic of Croatia and aquis communautaire of the European Union.

When the buyer is a legal person, the consumer protection from these General Terms and Conditions and the Consumer Protection Act do not apply.

The regulations on submission of a written complaint shall not apply to legal persons, on which the Civil Obligations Act and the Electronic Commerce Act apply.

 

LOYALTY PROGRAM

All buyers have the option to become members of the loyalty program by subscribing to newsletter, after which each buyer will receive a virtual card with six-digits code which can be used to acquire discounts. By becoming a member of the loyalty program, the buyer acquires a permanent 5% discount on total purchase amount, and the fore mentioned six-digits code needs to be entered in the foreseen field while making the purchase.

Besides the fore mentioned permanent 5% discount on the total purchase amount, in the scope of loyalty program, points are collected, in a way that one Croatian kuna spent equals one point with the following point price grades:

  • to 999,00 kn the buyer acquires 5% discount on the total purchase amount,
  • from 1.000,00 – 2.999,00 kn the buyer acquires 10% discount on the total purchase amount,
  • from 3.000,00 kn and above the buyer acquires 15% discount on the total purchase amount.

The points collected in the loyalty program are erased on the end of each calendar year and with the beginning of the new calendar year the points are collected from the start. This does not apply to the 5% discount on the total purchase amount which the buyer acquires permanently by becoming a member of the loyalty program.

If in the current year the buyer acquired the right on 10% discount, in the next year the buyer acquires the right on the fore mentioned permanent 5% discount. However, if the buyer acquired in the current year the right on 15% discount, in the next year he acquires the right on 10% discount from the beginning of the new year and if in that year the buyer acquires again the right to 15% discount, based on the points he collected, his discount remains permanent.

Discount acquired within the scope of loyalty program does not apply to already discounted products, i.e. products on special offer and is applied exclusively on the basic price without discount.

 

GIFT CERTIFICATE

Buyer can purchase for or gift to other person (gift certificate user) a specified amount for purchasing through gift certificates. The purchase amount of the gift certificate is for the buyer included in the loyalty program, while for the gift certificate user the purchase amount of gift certificate is not included in loyalty program. Gift certificate user is not obligated to use the whole gift certificate amount at once.

 

ONLINE PAYMENT SECURITY STATEMENT

While conducting payments in our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet. CorvusPay ensures full confidentiality of your credit card data from the moment you type them into the CorvusPay payment form. Payment data is forwarded encrypted from your web browser to the bank which issued your payment card. Our store never comes into contact with the full details of your payment card data. Moreover, even CorvusPay operators cannot access this data. An isolated system core independently transmits and manages sensitive data while keeping it completely safe.

The form for entering payment data is secured by an SSL transmission code of utmost reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements for safe online payment stipulated by the leading credit card brands, i.e. it operates in compliance with the PCI DSS Level 1 standard, the highest security standard in the payment card industry. Payments made with cards listed in the 3-D Secure program are further authenticated by your bank, which confirms the validity of the card, as well as your identity by using a token or a password.

All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used solely for the purposes for which they were intended. Your sensitive data is completely secure and its privacy is guaranteed by the state-of-the-art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the prescribed demanding procedures for online payment. Security controls and operational procedures applied to the CorvusPay infrastructure provide instant reliability of the CorvusPay system. Furthermore, the system security level is permanently maintained and the level of protecting your credit card data is constantly improved by maintaining strict access control, as well as through regular security monitoring, in-depth checks to prevent network vulnerabilities and planned implementation of the information security requirements.

Thank you for using CorvusPay!

 

COOKIES

We shall store and assess information about your recent visit to our website and about the way in which you used different sections of our website for analytical purposes, i.e. in order to understand the way in which users use our website.

MARJAN VOĆE d.o.o. uses the technology known as “cookies” in order to maintain the website and keep its functionality on the expected level. Cookies are small files we send to your computer and which we can access later. They can be temporary or permanent. Because of cookies, you can easily search our website and see results relevant to you. Cookies show us what you and other website visitors care interested in, which helps us improve it.